Last Updated: July 18, 2026

Progressive Digital (“Progressive Digital,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy and Terms of Use explains how we collect, use, disclose, and safeguard information when you visit https://progressivedigital.agency, communicate with us, request information about our services, schedule a consultation, interact with our AI-powered tools, or otherwise engage with our business.

Progressive Digital is a digital marketing and artificial intelligence agency providing services that may include, but are not limited to:

AI Search Optimization
AI Advertising
AI Receptionists
AI Agent Development
AI Videos & Avatars
Google Ads Management
Microsoft Advertising
Google Local Services Ads
Local SEO
Social Media Marketing
Website Development
CRM Integrations
Marketing Automation
Consulting and other related digital services

This Privacy Policy and Terms of Use applies solely to our website and online services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy and Terms of Use.

If you do not agree with these terms, please discontinue use of the website.

1. Information We Collect

We may collect information that you voluntarily provide when communicating with us, requesting information, scheduling a consultation, purchasing services, or otherwise interacting with Progressive Digital.

This information may include:

Full name
Business name
Email address
Telephone number
Website URL
Company address (if voluntarily provided)
Industry or business information
Marketing objectives
Advertising budget information
CRM or software platforms you currently use
Information about your existing website
Information about advertising accounts
Project requirements
Files, documents, images, or other materials you voluntarily submit
Messages submitted through website forms
Messages submitted through AI chat
Information communicated during emails, telephone calls, video meetings, or consultations
Any other information you voluntarily choose to provide

Submitting a contact form, scheduling a consultation, requesting information, or communicating with us does not create a binding agreement or obligate Progressive Digital to provide services.

2. Information Collected Automatically

When you visit our website, we and our technology providers may automatically collect certain technical information including:

Internet Protocol (IP) address
Browser type and version
Device type
Operating system
Approximate geographic location
Language preferences
Referring website
Referring advertising source
Website pages visited
Navigation paths
Time spent on pages
Session duration
Advertising identifiers
Cookie identifiers
Browser identifiers
Website interactions
Click activity
Scroll activity
Form interactions
Video interactions
Map interactions
AI chat interactions
Error logs
Performance metrics

This information may be collected through cookies, pixels, server logs, local storage, JavaScript technologies, APIs, analytics tools, advertising technologies, and similar methods.

3. How We Use Information

We may use collected information for legitimate business purposes, including:

Responding to inquiries
Providing customer support
Scheduling consultations
Preparing proposals
Delivering requested services
Managing customer relationships
Creating marketing strategies
Managing advertising campaigns
Developing websites
Providing SEO services
Managing AI automation projects
Developing AI agents
Configuring CRM systems
Monitoring service performance
Improving our website
Improving our services
Personalizing website content
Measuring website traffic
Measuring advertising performance
Understanding visitor behavior
Detecting fraud
Preventing abuse
Protecting website security
Maintaining internal business records
Enforcing agreements
Protecting our legal rights
Complying with applicable laws

We may combine information collected from our website with information obtained through consultations, emails, telephone calls, AI chat, customer relationship management systems, advertising platforms, analytics tools, and other lawful business sources.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, analyze visitor behavior, personalize content, and measure marketing performance.

Cookies are small files stored on your device that help websites remember user preferences and improve user experience.

We may use the following categories of technologies:

Strictly Necessary Technologies

These technologies are required for essential website functionality, website security, fraud prevention, session management, and form processing.

Analytics Technologies

Analytics technologies help us understand:

How visitors use our website
Which pages are most popular
Which services generate interest
How visitors navigate our website
Technical issues affecting performance

Advertising Technologies

Advertising technologies help us:

Measure campaign performance
Build advertising audiences
Improve advertising relevance
Track conversions
Measure lead generation
Understand customer journeys

Functional Technologies

Functional technologies support features such as:

Interactive forms
AI chat
Embedded videos
Google Maps
Scheduling tools
Customer portals
Website personalization

Where required by law, non-essential technologies will only be activated after obtaining your consent.

You may manage cookie preferences through our cookie consent banner or your browser settings.

5. Google Services

Our website may use Google products and services, including:

Google Analytics
Google Tag Manager
Google Ads
Google Search Console
Google Maps
Google reCAPTCHA
Embedded YouTube videos

These services help us:

Analyze website traffic
Improve website performance
Measure advertising effectiveness
Protect website forms from spam
Display maps
Display educational videos
Improve customer experience

Google may receive technical information including browser information, IP address, cookies, advertising identifiers, website interactions, and device information according to your privacy settings and applicable law.

Google processes information under its own Privacy Policy and Terms of Service.

6. Microsoft Advertising

We may use Microsoft Advertising technologies to:

Measure advertising performance
Understand campaign effectiveness
Build remarketing audiences
Improve advertising relevance
Measure conversions
Analyze customer acquisition

Microsoft may collect browser information, IP addresses, advertising identifiers, cookies, website interactions, and related technical information, subject to applicable consent requirements.

Microsoft processes information according to its own privacy policies.

7. Meta Technologies

Our website may use Meta technologies including the Meta Pixel and related advertising tools.

These technologies help us:

Measure advertising performance
Understand visitor behavior
Build remarketing audiences
Improve campaign effectiveness
Analyze conversions

Meta may receive browser information, cookies, advertising identifiers, device information, IP addresses, and website interaction information, subject to applicable privacy laws.

Meta processes information according to its own privacy policies.

8. Call Tracking and Telephone Communications

We may use CallRail or similar call tracking technologies to understand how prospective clients discover our business and to evaluate marketing performance.

Information collected may include:

Telephone number
Date and time of the call
Call duration
Advertising source
Referral source
General call routing information

Where permitted by law, telephone calls may be monitored or recorded for:

Customer service
Quality assurance
Training
Documentation
Security
Legal compliance

Please do not provide sensitive financial information, government identification numbers, passwords, or account credentials during telephone calls unless specifically requested through a secure method.

9. AI Chat and Automated Tools

Our website may include AI-powered chat features, virtual assistants, automated scheduling tools, and other artificial intelligence technologies designed to provide general information and improve customer communication.

These tools may assist visitors by:

Answering general questions
Explaining our services
Scheduling consultations
Collecting project information
Providing educational resources
Connecting visitors with our team
Assisting with customer support

Information submitted through AI chat or automated systems may be processed by Progressive Digital and trusted third-party technology providers that support these services.

Chat conversations may be stored within our customer relationship management (CRM) systems, communication platforms, or AI service providers for customer service, quality assurance, training, security, and recordkeeping purposes.

AI-generated responses:

Are provided for general informational purposes only.
May occasionally contain errors or outdated information.
Do not constitute legal, financial, tax, business, or professional advice.
Do not create a contract, proposal, warranty, or binding commitment.
Do not replace direct communication with an authorized Progressive Digital representative.

Visitors should not submit passwords, payment information, government-issued identification numbers, or other highly sensitive personal information through AI chat unless specifically instructed to do so using a secure method.

10. Forms, Emails, Telephone Calls, and Text Messages

When you submit a contact form, schedule a consultation, send us an email, communicate through AI chat, or call our office, you authorize Progressive Digital to respond regarding your inquiry.

By voluntarily providing your telephone number, you consent to receive communications related to:

Your inquiry
Scheduled consultations
Service proposals
Existing projects
Customer support
Billing questions
Requested information

Where permitted by applicable law, communications may include telephone calls, emails, text messages, and automated appointment reminders.

Providing consent to receive communications is not a condition of purchasing our services.

Message and data rates may apply for text messaging.

You may opt out of promotional text messages by replying STOP.

Transactional or service-related communications may continue when reasonably necessary to fulfill an active request or contractual obligation.

11. How We Disclose Information

We do not sell your personal information for monetary compensation.

We may disclose information to trusted third parties that assist us in operating our business, including:

Website hosting providers
CRM providers
Marketing automation platforms
Analytics providers
Advertising platforms
AI technology providers
Cloud storage providers
Customer support platforms
Email service providers
Call tracking providers
Security providers
Professional advisors
Contractors
Payment processors
Government agencies where legally required

Information may also be disclosed when reasonably necessary to:

Comply with applicable laws
Respond to lawful requests
Protect our legal rights
Investigate fraud
Detect security incidents
Prevent abuse
Enforce our agreements
Protect our customers, employees, and business

If Progressive Digital is involved in a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of that transaction.

12. Your Privacy Choices

Depending on your location, you may have the ability to control certain types of data collection and advertising technologies.

You may:

Manage cookie preferences
Reject non-essential cookies
Delete browser cookies
Block cookies using browser settings
Opt out of marketing emails
Opt out of promotional text messages
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Request a copy of information we maintain about you where permitted by law

Disabling certain technologies may affect the functionality of our website.

13. State Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have the right to:

Confirm whether we process your personal information
Request access to your personal information
Correct inaccurate information
Delete certain personal information
Obtain a portable copy of your information
Learn which categories of information we collect and disclose
Opt out of targeted advertising where applicable
Appeal certain privacy-related decisions
Exercise your privacy rights without discrimination

These rights are subject to applicable legal limitations, verification requirements, and statutory exceptions.

To submit a privacy request, please contact:

Email: hello@progressivedigital.agency

Website: https://progressivedigital.agency

Please include:

Your full name
Preferred contact information
State of residence
A clear description of your request
Sufficient information for us to identify the relevant records

We may request additional information solely to verify your identity before fulfilling a request.

Authorized agents may submit requests where permitted by applicable law.

14. California Privacy Notice

This section applies only to the extent that Progressive Digital is subject to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

California residents may have the right to:

Know what personal information we collect
Access personal information
Correct inaccurate information
Delete certain personal information
Opt out of certain sharing for cross-context behavioral advertising
Limit the use of sensitive personal information where applicable
Receive equal service regardless of exercising privacy rights

During the previous twelve months, we may have collected the following categories of personal information:

Identifiers
Contact information
Business information
Website activity
Device information
Internet activity
Advertising identifiers
Approximate geolocation
Audio recordings where legally permitted
Professional information
Marketing preferences

We may collect this information directly from users, website technologies, advertising platforms, analytics providers, AI tools, service providers, and business partners.

California residents may submit privacy requests by contacting:

hello@progressivedigital.agency

Where required by law, we honor applicable opt-out requests regarding advertising technologies.

15. Global Privacy Control

Where required by applicable law, Progressive Digital recognizes Global Privacy Control (GPC) signals as valid requests to opt out of applicable advertising-related data processing for the browser transmitting the signal.

A Global Privacy Control signal applies only to the browser and device sending the request and may not automatically apply across multiple devices or accounts.

16. Data Retention

We retain personal information only for as long as reasonably necessary to:

Respond to inquiries
Provide requested services
Maintain customer relationships
Deliver contracted work
Meet accounting requirements
Meet tax obligations
Maintain security records
Improve our services
Resolve disputes
Enforce agreements
Comply with applicable laws

Retention periods vary depending on the type of information and applicable legal requirements.

When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of using reasonable safeguards.

17. Data Security

We implement reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These safeguards may include:

Encryption
Secure hosting
Firewalls
Access controls
Authentication procedures
Employee training
Monitoring systems
Security best practices

Despite our efforts, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted to or stored by our systems.

18. Children’s Privacy

Our website and services are intended for business owners, organizations, and adults seeking professional marketing or technology services.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete such information.

Parents or legal guardians who believe that a child has submitted personal information may contact us at:

hello@progressivedigital.agency

19. Third-Party Websites and Embedded Content

Our website may contain links to third-party websites or incorporate content provided by third parties, including but not limited to:

Google Maps
YouTube
Meta Platforms
Microsoft
Calendly
Payment providers
Social media platforms
Embedded videos
Third-party scheduling services

These third-party services operate independently from Progressive Digital and are governed by their own privacy policies and terms of use.

We are not responsible for the privacy, security, accuracy, availability, or practices of third-party websites or services.

Visitors should review the privacy policies of any third-party services they choose to use.

20. Changes to This Privacy Policy

Progressive Digital may update this Privacy Policy and Terms of Use from time to time to reflect changes in our services, technologies, legal obligations, or business practices.

The “Last Updated” date at the beginning of this document indicates the most recent revision.

Continued use of our website following the publication of an updated version constitutes acceptance of the revised policy to the extent permitted by applicable law.

Where required by law, we will provide additional notice of material changes.

Terms of Use

21. Informational Purpose

The content available on this website is provided solely for general informational, educational, and promotional purposes.

Nothing on this website constitutes or should be interpreted as:

A legally binding offer;
A guarantee of specific marketing, advertising, SEO, or business results;
A promise of increased rankings, website traffic, leads, sales, or revenue;
Professional legal, financial, accounting, tax, or investment advice;
A commitment to provide services;
A guarantee that Progressive Digital will accept every project or client inquiry.

Any information presented on this website, including case studies, testimonials, examples, performance metrics, or projected outcomes, is intended to illustrate previous work and does not guarantee that similar results can be achieved for every client.

Marketing performance depends on numerous factors beyond our control, including but not limited to:

Industry competition;
Advertising budgets;
Geographic location;
Website quality;
Existing brand authority;
Customer responsiveness;
Search engine algorithms;
Third-party advertising platforms;
Consumer demand;
Market conditions.

A legally binding agreement for services exists only after both Progressive Digital and the client execute a written agreement or otherwise formally approve a proposal in writing.

If any content on this website conflicts with a separately executed written agreement between Progressive Digital and a client, the written agreement shall control.

22. Proposals, Pricing, and Fees

Any pricing information, estimates, examples, package descriptions, promotional offers, or service information displayed on this website is provided solely for general informational purposes unless expressly incorporated into a written agreement.

Final pricing may vary depending upon factors including:

Scope of services;
Project complexity;
Advertising budget;
Number of advertising platforms;
Website size;
SEO requirements;
AI implementation requirements;
CRM integrations;
Third-party software licensing;
Custom development;
Ongoing support requirements;
Requested turnaround time;
Number of business locations;
Volume of creative assets;
Additional client requests.

Progressive Digital reserves the right to modify pricing, discontinue services, correct typographical errors, or update service offerings at any time without prior notice.

Unless otherwise agreed in writing, invoices are due according to the payment terms specified in the applicable proposal or agreement.

Failure to make timely payment may result in suspension or termination of services.

23. Digital Marketing Services Disclaimer

Digital marketing, advertising, artificial intelligence, search engine optimization, automation, and website development involve variables that cannot be fully controlled by any agency.

Accordingly, Progressive Digital does not guarantee:

First-page Google rankings;
Specific keyword rankings;
Search engine indexing;
Lead volume;
Sales volume;
Revenue increases;
Return on advertising spend (ROAS);
Return on investment (ROI);
Website traffic;
Conversion rates;
Social media growth;
Artificial intelligence output accuracy;
Continuous availability of third-party services.

Past performance does not guarantee future results.

Search engines, advertising platforms, AI providers, and social media companies regularly modify their algorithms, policies, pricing, and technical requirements without notice.

These changes may affect campaign performance, search visibility, advertising costs, AI-generated responses, automation workflows, and website functionality.

Clients acknowledge that marketing results depend on numerous external factors beyond Progressive Digital’s reasonable control.

24. Service Availability

The services described on this website may be modified, expanded, suspended, or discontinued at any time without notice.

Not every service is available in every geographic area or for every client.

Progressive Digital reserves the right to decline projects that:

Fall outside our areas of expertise;
Present legal, ethical, or compliance concerns;
Conflict with our internal policies;
Cannot reasonably be completed using available resources.

Descriptions of services on this website do not guarantee that a particular service is available or appropriate for every prospective client.

Third-party software, APIs, artificial intelligence platforms, advertising networks, and cloud providers may experience outages, pricing changes, feature limitations, or policy modifications that affect the availability of certain services.

25. Permitted Use

You may access and use this website solely for lawful personal or legitimate business purposes.

You agree that you will not:

Attempt to gain unauthorized access to any portion of the website;
Circumvent security features;
Introduce malicious software or code;
Interfere with website functionality;
Use automated tools to scrape or copy website content without written permission;
Submit false or misleading information;
Misrepresent your identity;
Attempt to disrupt website operations;
Use the website in violation of applicable law;
Infringe upon the rights of Progressive Digital or any third party.

We reserve the right to suspend or terminate access to users who violate these Terms of Use.

26. Intellectual Property

Unless otherwise stated, all content available on this website is owned by Progressive Digital or licensed to Progressive Digital.

Protected content includes, but is not limited to:

Logos;
Branding;
Website design;
Text;
Graphics;
Icons;
Photographs;
Videos;
Marketing materials;
Software;
Source code;
AI prompts created by Progressive Digital;
AI workflows;
Automation processes;
Website layouts;
Documentation;
Educational materials.

All intellectual property is protected by applicable United States and international copyright, trademark, trade secret, and other intellectual property laws.

Visitors may view, download, and print limited portions of the website solely for personal, non-commercial purposes.

No content may be copied, reproduced, distributed, modified, republished, sold, or commercially exploited without prior written permission from Progressive Digital.

27. Client Content and User Submissions

By submitting information to Progressive Digital, including but not limited to text, images, videos, branding materials, advertising assets, business information, documents, credentials, feedback, or other content, you represent and warrant that:

You own the submitted content or possess all necessary rights to provide it;
Submission of the content does not infringe upon the rights of any third party;
The information provided is accurate to the best of your knowledge.

You grant Progressive Digital a non-exclusive, worldwide, royalty-free license to use such content solely as reasonably necessary to:

Evaluate your inquiry;
Provide requested services;
Perform marketing activities;
Develop websites;
Configure advertising campaigns;
Build automations;
Create AI agents;
Maintain project documentation;
Fulfill contractual obligations.

Ownership of client-provided materials remains with the client unless otherwise agreed in writing.

Ownership of materials created by Progressive Digital shall be governed by the applicable client agreement.

28. Third-Party Platforms and Integrations

Our services frequently rely on third-party software, platforms, APIs, hosting providers, advertising networks, artificial intelligence systems, and cloud services.

These may include, without limitation:

Google;
Microsoft;
Meta;
OpenAI;
Anthropic;
CallRail;
HubSpot;
HighLevel (GoHighLevel);
WordPress;
Calendly;
Stripe;
Zapier;
Twilio;
YouTube;
Google Maps.

Progressive Digital is not responsible for outages, interruptions, pricing changes, account suspensions, API modifications, security incidents, or policy changes affecting third-party platforms.

Clients remain responsible for complying with the terms and policies of any third-party platforms connected to their business.

Progressive Digital cannot guarantee the continued availability or functionality of third-party services beyond our reasonable control.

29. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, ALL CONTENT, DIGITAL SERVICES, AI TOOLS, SOFTWARE, AUTOMATIONS, REPORTS, AND INFORMATION PROVIDED BY PROGRESSIVE DIGITAL ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

PROGRESSIVE DIGITAL EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION:

Implied warranties of merchantability;
Fitness for a particular purpose;
Non-infringement;
Accuracy;
Completeness;
Reliability;
Availability;
Compatibility;
Security;
Performance.

Without limiting the foregoing, Progressive Digital does not warrant that:

The website will always be available;
The website will be uninterrupted or error-free;
Software will operate without defects;
Artificial intelligence systems will generate accurate, complete, or suitable responses;
Advertising platforms will continue operating under their current policies;
Search engines will rank a website in any particular position;
Marketing campaigns will achieve specific results;
Third-party services will remain available.

All recommendations, reports, forecasts, audits, analyses, AI-generated content, and marketing suggestions are provided solely for informational purposes.

Clients remain solely responsible for making final business decisions.

Nothing contained in this section limits any warranty that cannot legally be excluded under applicable law.

30. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROGRESSIVE DIGITAL, ITS OWNERS, MEMBERS, EMPLOYEES, CONTRACTORS, CONSULTANTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

Use of this website;
Inability to access the website;
Reliance upon website content;
AI-generated responses;
Marketing recommendations;
SEO performance;
Advertising performance;
Website performance;
Third-party platform failures;
Data loss;
Security incidents;
Delays in project completion caused by third parties;
API failures;
Search engine algorithm updates;
Social media algorithm changes;
Suspension of advertising accounts;
Changes in third-party platform policies;
Business interruption;
Lost profits;
Lost revenue;
Lost business opportunities;
Loss of goodwill.

Our total cumulative liability arising from any claim related to this website or these Terms of Use shall not exceed the amount actually paid to Progressive Digital for the specific services giving rise to the claim during the twelve (12) months preceding the event giving rise to liability.

Certain jurisdictions do not allow limitations of liability for certain damages. Where prohibited, portions of this section may not apply.

31. Indemnification

You agree to defend, indemnify, and hold harmless Progressive Digital, its owners, officers, employees, contractors, affiliates, licensors, successors, and assigns from and against any claims, liabilities, damages, judgments, losses, costs, or expenses (including reasonable attorneys’ fees) arising from or relating to:

Your use of the website;
Your misuse of our services;
Information you submit;
Violation of these Terms;
Violation of applicable law;
Violation of third-party rights;
Content you provide to Progressive Digital;
Unauthorized access to third-party platforms using credentials supplied by you;
Claims arising from materials provided by you.

This obligation survives termination of your relationship with Progressive Digital.

32. Governing Law

These Privacy Policy and Terms of Use shall be governed by and interpreted in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles.

Unless otherwise required by applicable law or otherwise agreed in writing, any legal proceeding relating solely to these Terms of Use or use of this website shall be brought exclusively in a state or federal court located within the State of New Jersey.

Nothing contained in this section modifies the dispute resolution provisions of any separate written agreement executed between Progressive Digital and a client.

33. Severability

If any provision of this Privacy Policy or Terms of Use is determined by a court of competent jurisdiction to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

Any unenforceable provision shall be modified only to the minimum extent necessary to make it enforceable while preserving its original intent whenever legally permissible.

34. No Waiver

Failure by Progressive Digital to enforce any provision of these Terms of Use shall not constitute a waiver of that provision or of any other provision.

Any waiver must be in writing and signed by an authorized representative of Progressive Digital.

35. Entire Agreement

This Privacy Policy and Terms of Use constitute the entire agreement governing access to and use of this website.

These Terms do not replace any separate:

Service Agreement;
Master Services Agreement (MSA);
Statement of Work (SOW);
Proposal;
Invoice;
Subscription Agreement;
Maintenance Agreement;
NDA;
Software License;
Other written agreement executed between Progressive Digital and its clients.

In the event of any conflict between these Terms and a separately executed written agreement, the written agreement shall control.

36. Contact Us

If you have any questions regarding this Privacy Policy, these Terms of Use, your personal information, or would like to exercise your applicable privacy rights, please contact us.

Progressive Digital